I can't log in to my account

If you don’t remember your username, you can log in by entering your email address, in the “Username or Email” field.

Alternatively, you can log in using your MitID.

If you’ve forgotten your password, click “Forgot your password? Click here” on the login page and provide the following details:

  • Your registered mobile number (ensure there are no spaces before or after the number, as this will make it invalid)
  • Your date of birth

After completing these steps, you will receive an OTP on your mobile, which you can use to update your password.


If you have further questions or need assistance, you can contact us through the official channels available in the footer of this page.

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